Get answers to your queries


Log Into your Account - Select the Ticket or reservation you wish to cancel - Proceed to cancellation.
At the time of Booking E-Tickets are sent to the registered email ID given at the time of booking. Incase if you are not able to locate the email log into your account on the Web Portal & check the Order History Tab under Bookings.
Yes! As per the guidelines issued by IRCTC you need to enter a valid government Issued ID at the time of booking.
Most of the passengers prefer the middle seats to avoid the bump during travel. Therefore there is more demand for the middle seats hence it is priced different then the seats at the back or a window seat.


You Can make payments using Credit,Debit cards, Wallets,UPI & Net Banking. When booking a Package it is advised to use Debit/Credit Card or Net Banking as the amount is on a higher side.
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Yes you can, our payment gateway partner RazorPay supports over 50+ banking partners.
Yes when booking a cab, toll,parking & border tax is additional & is not included in the amount quoted. Kindly read the T&C's before booking any product on myTravelOn to avoide post booking cancellational charge.

My Account

No Way! Regitration on myTravelOn absolutely free with access to over millions of travel products.
Yes! Your account information is safe with us & in no way is being shared to any third party participant. We follow a strict "No Pen & Paper Policy" in our office to avoide anytype of fraduelent activities.
You Search a Product - Select the destination,seats etc - Proceed to book & pay - Hola! Your Boooking is confirmed.
Cashbacks are limited period offer & are subjected to change without prior intimation,incase if its due to any tech error, contact our support team with the relevant proofs & it will be credited to the myTravelOn Wallet.
Good Question! Its damn simple proceed to sign in tab click on forgot password - enter ur registered email & get an OTP reset th password & Its done!
Unfortunately we do not let you go! Had a bad experience please do let us know about it, and we will solve it or rather make it up to you. But we do not want to loose you :( Hence, You cannot close ur account.

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